Restaurants

Tender Hearts

4.9 35 reviews 10:00 AM - 04:00 PM L2.05 Level 2, KL Gateway Mall, Kerinchi, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Call now Get directions View menu

Discover this place

Tender Hearts is a restaurant located on Level 2 of KL Gateway Mall in Kerinchi, Kuala Lumpur. It offers a menu centered on traditional Malaysian cuisine, with standout dishes such as Nasi Lemak paired with rich Rendang Chicken. The restaurant also features a selection of homemade baked goods, including chocolate chip cookies and other freshly prepared treats. The atmosphere is cozy and welcoming, reflecting a home-style dining experience that emphasizes warmth and comfort. Uniquely, the cafe operates with the support of youth with special needs, which adds a distinctive dimension to its service and hospitality. This inclusive approach creates a heartening environment for diners. The combination of simple, fresh food and a friendly, engaging dining space makes Tender Hearts a notable spot within the local food scene at KL Gateway Mall.

Photos

Amenities & More

Service options

No-contact delivery
Delivery
Takeout
Dine-in

Highlights

Great dessert

Popular for

Lunch
Solo dining

Dining options

Brunch
Lunch
Catering
Counter service
Dessert
Seating
Table service

Amenities

Restroom

Atmosphere

Casual

Crowd

Groups

Note: Amenity details are aggregated from verified visits, the venue's website and Google. They may change without notice. We recommend confirming key details (pet policy, accessibility, reservations) directly with Tender Hearts before visiting.

Reviews for Tender Hearts

4.9

35 reviews

100%

Review highlights

Based on 35 reviews

Tender Hearts is widely praised for its warm, homely atmosphere and comforting, homemade-style food that resonates with many as nostalgic and satisfying. The restaurant’s commitment to freshness and simplicity is consistently noted, with generous portions enhancing the dining experience. A defining feature is its inclusive employment of youths with special needs, which contributes to the uniquely heartfelt and welcoming service that customers frequently highlight. This blend of quality cuisine and compassionate hospitality creates a genuine sense of community and care. Patrons also appreciate the availability of catering and specialty baked goods, adding to the brand’s appeal. Overall, Tender Hearts is recognized as a charming, cozy spot that delivers not only delicious meals but also a meaningful and supportive social environment.

Yuki Hayashi

Feb 25, 2026

A Cozy, Heartfelt Cafe with Homemade Goodness! This charming cafe feels like home. Delicious, comforting food made with love. The staff is incredibly sweet, and the warm atmosphere makes every visit special. The meals are simple, fresh, and absolutely satisfying. A true hidden gem! Will definitely be back.

Adnan Yunus

Feb 17, 2026

Hands down the best food in KL Gateway with a very homely atmosphere. The food reminds me of my mom’s cooking!! They also do catering and bake desserts upon request

Chloe Wong

Feb 17, 2026

We visited Tender Hearts at Level 2, KL Gateway! It's a cafe served and assisted by youths with special needs, which makes the experience even warmer with their heartwarming hospitality. NOTE: Brace yourself before indulging in their chocolate chip cookies. It is so tasty, so addictive you might finish the bottle in a few hours.

Susan Lim

Feb 06, 2026

Love the taste of their food, very much like home-cooked food . Service is excellent and the young people in the cafe are so friendly and courteous! Well done!

PatTerrance Lau

Feb 05, 2026

Found this food outlet hidden up at level 2 of KL Gateway Mall. Food are delicious & well portion served;- ordering taking, prepared and served all done by the special needs youth - do come support them.

CK Chai

Jan 28, 2026

Very well run. Servicing staffs is also prompt and friendly. Food is good. Love the fried chicken and dry curry chicken. Place is also comfortable and spacious. It's a social enterprise business and definitely support this place.

Weng LK

Jan 20, 2026

Tender Hearts Cafe is truly a hidden gem in our community! This lovely place is run by moms of special kids, and they’re doing an incredible job by giving these amazing kids a chance to work. The atmosphere here is super warm and welcoming, and it’s always clean and well-kept. The food is simply fantastic – all home-cooked, just like what our mums make. You can really taste the love and effort in every dish. It’s not just about enjoying good food but also supporting a beautiful cause.

SHU LING KONG

Dec 16, 2025

We had a fun and meaning CSR program at Tender Hearts! Received warm welcome from the team. Overwhelmed with the delicious home cooked food and enjoyed our baking session Appreciate it!